Travel Protection Information

Schedule of Benefits

Benefits Maximum Benefit Amount
Trip Cancellation Trip Cost
Trip Interruption Trip Cost
Missed Connection $500
Travel Delay (Up to $200 Per Day)  $2,800
Cancel For Any Reason Benefit (Optional)* 75% of Non-Refundable Trip Cost
Medical Expense/Emergency Evacuation
Accident & Sickness Medical Expense $50,000
Emergency Evacuation & Repatriation

Non-Medical Emergency Evacuation



Accidental Death and Dismemberment $25,000
Baggage & Personal Effects $1,500
Baggage Delay (More than 24 Hours) $200

*Not available to residents of the State of New York.

Information you need to know

Benefits are described on a general basis only. There are certain restrictions, exclusions and limitations that apply to all insurance coverages. This advertisement does not constitute or form any part of the Plan Description or any other contract of any kind. Plan benefits; limits; and provisions may vary by state jurisdiction. To review full plan details online, go to: Plan Payments are made up of Insurance Benefits and Non-Insurance Services.

You may cancel this Plan by giving Isram Israel written notice within the first to occur of the following: (a) 10 days from the Effective Date of Your insurance; or (b) Your Scheduled Departure Date. If You do this; We will refund Your Plan payment provided no Insured has filed a claim under the Plan.

Benefit Summary

Protects the prepaid cost of Your covered travel arrangements for Your Trip in the event You have to cancel due to a covered reason.

Provides You with a reimbursement for the unused land or water travel arrangements for Your Trip; plus the additional airfare cost to return home; if Your Trip is interrupted for a covered reason.

Provides You with a reimbursement for the unused land and water portions of Your travel arrangements; plus the additional costs to join Your trip; if Your arrival at the Trip destination is delayed for 3 hours or more for a covered reason.

Assists with additional travel expenses incurred when You are delayed at least 12 hours due to a covered reason. In the event of a covered delay; You will be reimbursed for additional expenses for hotels; meals; and transportation.


Provides Medical Expense benefits for a covered Sickness or Injury incurred while on Your Trip. When required; We will evacuate You to the nearest qualified hospital and will then return You home when You are safe to travel.


Covers reasonable expenses incurred for Your transportation to the nearest place of safety, or to Your primary place of residence, if a formal recommendation in the form of a Travel Advisory or Travel Warning, from the US State Department is issued for You to leave a country You are visiting on Your Trip due to: a natural Disaster; civil, military or political unrest; or Your being expelled or declared a persona non-grata by a country You are visiting on Your Trip.

Provides reimbursement when Your baggage or personal belongings are damaged; lost or stolen during Your Trip.

Provides reimbursement for the purchase of necessary personal items such as change of clothes and toiletries if Your  Baggage is delayed 12 hours or more.

Coverage Summary


The Travel Protection Plan allows You to cancel or interrupt Your Trip for many covered reasons; such as:

Sickness; Injury; or death of You; a Family Member; Traveling Companion; or Business Partner;

You or Your Traveling Companion’s primary place of residence or destination being rendered uninhabitable by fire, flood, burglary or other Natural Disaster;

Your or Your Traveling Companion’s place of employment is rendered unsuitable for business due to fire, flood, burglary or other Natural Disaster and You and/or Your Traveling Companion are required to work as a result; a documented theft of your passports or visas, a Terrorist Incident that occurs within 30 days of Your Scheduled Departure Date in a city listed on the itinerary of Your Trip. Benefits are not provided if the Travel Supplier offers a substitute itinerary;

You or Your Traveling Companion being directly involved in a traffic accident; substantiated by a police report; while en route to Your scheduled point of departure;

a permanent transfer of employment of 250 miles or more;

Unannounced Strike; mechanical breakdown or Inclement Weather that causes complete cessation of services of Your Common Carrier on which You are scheduled to travel for at least 12 consecutive hours;

You or Your Traveling Companion is in the military and called to emergency duty for a national disaster other than war; revocation of Your previously granted military leave or re-assignment due to war. Official written revocation/re-assignment by a supervisor or commanding officer of the appropriate branch of service will be required.

involuntary employer termination or layoff affecting You or a Traveling Companion during Your Trip. Employment must have been with the same employer for at least 1 continuous year;


Applicable only if the appropriate plan cost has been paid. If you cancel Your Trip for any reason not otherwise covered by this Plan; benefits will be paid for 75% of the Prepaid; forfeited; non-refundable Payments or Deposits You paid for Your Trip provided: a) Your payment for this Plan is received within 7 days of the date Your initial Payment or Deposit for Your Trip is received; and b) You cancel Your Trip two (2) days or more before Your Scheduled Departure Date. This Cancel For Any Reason Benefit does not cover: 1) penalties associated with any air or other travel arrangements not provided by Isram Israel; or 2) the failure of Isram Israel to provide the bargained-for Travel Arrangements due to cessation of operations for any reason.


Limitations & Exclusions

This plan does not cover Loss caused by or resulting from:

  • suicide; attempted suicide or any intentionally self-inflicted injury of You; a Traveling Companion; Family Member or Business Partner booked to travel with You; while sane or insane;
  • an act of declared or undeclared war;
  • participating in maneuvers or training exercises of an armed service; except while participating in weekend or summer training for the reserve forces of the United States; including the National Guard;
  • riding or driving in races; or speed or endurance competitions or events;
  • mountaineering (engaging in the sport of scaling mountains generally requiring the use of picks; ropes; or other special equipment);
  • participating as a professional in a stunt; athletic or sporting event or competition;
  • participating in skydiving or parachuting except parasailing; hang gliding; bungee cord jumping; extreme skiing; skiing outside marked trails or heli-skiing; any race; speed contests; spelunking or caving; or scuba diving if the depth exceeds 120 feet (40 meters) or if You are not certified to dive and a dive master is not present during the dive;
  • piloting or learning to pilot or acting as a member of the crew of any aircraft;
  • being Intoxicated as defined herein; or under the influence of any controlled substance unless as administered or prescribed by a Legally Qualified Physician;
  • the commission of or attempt to commit a felony or being engaged in an illegal occupation;
  • normal childbirth or pregnancy (except Complications of Pregnancy) or voluntarily induced abortion;
  • dental treatment (except as coverage is otherwise specifically provided in the plan);
  • due to a Pre-Existing Condition, as defined in the Plan. The Pre-Existing Condition Limitation does not apply to the Emergency Medical Evacuation or Return of Remains coverage;
  • any amount paid or payable under any Worker’s Compensation; Disability Benefit or similar law;
  • a loss or damage caused by detention; confiscation or destruction by customs;
  • Elective Treatment and Procedures;
  • medical treatment during or arising from a Trip undertaken for the purpose or intent of securing medical treatment;
  • mental or nervous condition; unless hospitalized for that condition while the Plan is in effect for You; or
  • a loss that results from a Sickness; Injury; disease or other condition; event or circumstance which occurs at a time when the Plan is not in effect for You.
  • Bankruptcy or Default or failure to supply services by a supplier of travel services;
  • An assessment from a Legally Qualified Physician advising You in writing that You, a Traveling Companion, Family Member or Business Partner booked to travel with You or not Medically Fit to Travel, as defined in the Plan, at the time of purchase of Coverage for a Trip

Non-Insurance Services

  • Generali Global Assistance Travel Assistance
  • FootprintID®

Generali Global Assistance 24-Hour Assistance Services

Multi-lingual professionals are available 24 hours a day to provide help; advice and referrals for medical emergencies. We will help you locate local physicians; dentists; or medical facilities; and provide services for:

Emergency Transportation Services
• Emergency Medical Evacuation/Medically-Necessary Repatriation
• Repatriation of Mortal Remains
• Transportation after Stabilization
• Visit by Family Member/Friend
• Return of Dependent Children
• Return of Traveling Companion Travel Support Services
• Medical Monitoring
• Hotel Arrangements for Convalescence
• Medical and Dental Search and Referral
• Advance of Emergency Medical Expenses
• Assistance with Replacement Medication, Medical Devices, and Eyeglasses or Corrective Lenses
• Transfer of Insurance Information and Medical Records
• Assistance with Emergency Travel Arrangements
• Interpretation/Translation
• Locating Lost or Stolen Items
• Emergency Cash Advance

A complete list of these services is included in your Plan Documents. To contact Generali Global Assistance

Within U.S.A. & Canada Outside U.S.A. & Canada
1-954-308-3925 1-833-430-3653


FootprintID® provides a secure solution for individuals to take control of their medical records and enables immediate access wherever they are in the world.
Register at Reference Plan#F415A

These services are provided by: FootprintID®

Customer Service and Claims

Have questions or need to report a claim? You can call us toll-free at the number listed below. You can also view many Frequently Asked Questions, report and complete your claim(s) online at or call 1-833-297-2255.

Insurance Benefits are underwritten by: United States Fire Insurance Company; 5 Christopher Way; 3rd Flr; Eatontown; NJ 07724 under Policy Form Series T210. The Plan # is F415A

Non-Insurance Services:

• Generali Global Assistance Travel Assistance
• FootprintID®

Plan Administrator: Trip Mate; Inc. (in CA & UT; dba Trip Mate Insurance Agency) 9225 Ward Parkway; Suite 200; Kansas City; MO 64114; 1-833-297-2255,

This advertisement contains highlights of the plans, which include travel insurance coverages underwritten by United States Fire Insurance Company under form series T210 et. al. and TP-401 et. al. The Crum & Forster group of companies is rated A (Excellent) by AM Best 2020. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. The plans also contain non-insurance Travel Assistance Services provided by Generali Global Assistance. Coverages may vary and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions, and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. Your travel retailer maybe compensated for the purchase of a plan. CA DOI toll free number: 800-927-4357. MD Insurance Administration: 800-492-6116 or 410-468-2340. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate, Inc. (dba Trip Mate Insurance in CA and UT; CA license #0805270); 9225 Ward Parkway, Ste 200, Kansas City, MO 64114; 1-833-297-2255;                                                AH-3553

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